AT&T has resolved the issue with the data feed and our platform team is ensuring data is reloading into the platform. We will continue to monitor and provide updates.
Posted Apr 08, 2025 - 08:17 CDT
Investigating
AT&T SIMs utilizing Public Static IPs (-L-PUB) or Dynamic Internet Access SIMs (-L-DYN) are experiencing null data usage feeds from the carrier. Our team is investigating the issue and escalating with AT&T Support.
This is resulting in 0 bytes of data being displayed in Clarity Connectivity Management for SIM data usage for the affected SIMs. We are working on restoring this data feed so an accurate reflection of cycle to date usage can be viewed in CCM.
AT&T Enhanced SIMs with Private Static IP SIMs are unaffected.
Posted Apr 07, 2025 - 10:14 CDT
This incident affected: Connectivity - AT&T SIMs (AT&T Data Usage Feed).